FAQ

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What is VoiP?

• VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
• Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing the IP-PBX as well as handling the technology required to provide the services to the phone system. The phones are connected to your local network and use the internet connection to connect off site.
• On-premise also known as an IP-PBX phone system is similar to a traditional PBX system that resides at your location, such as a computer equipment room or phone closet. The main difference is that IP routing is done with more current technology. The signaling is done with an IP phone to the IP-PBX server using a LAN. Calls can go through a traditional phone company as well as voice over Internet (VoIP) using SIP trunking.

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